(Effective for all domestic & international bookings made through our office, website, or authorized representatives)

A booking is considered confirmed only when:

• Full or partial advance payment is received, AND
   
• A confirmation email/voucher/invoice is issued by Insta Bhraman.
   

No verbal commitments or provisional holds are considered confirmed until the above steps are complete.

Clients must provide:

• Full name as per passport/ID
   
• Date of birth
   
• Contact number and email
   
• Passport details (for international travel)
   

Any error or delay in submitting correct details may lead to booking failure or penalties.

• Booking amount varies depending on the service (flights, hotels, packages, visas, cruises, etc.).
   
• Payments must be made through approved methods: UPI, bank transfer, card, cheque (cleared), or online payment link.
   
• All prices are dynamic and can change until full payment is received.
   

For international packages:

• The foreign currency portion must be paid as per RBI guidelines under the Liberalised Remittance Scheme (LRS).
   
• PAN card is mandatory for all remittances above the RBI threshold.
   

• Fares are fully dynamic and depend on availability at the time of booking.
   
• Low-cost carriers often do not allow refunds on cancellations.
   
• Fares shown online or quoted verbally may change until ticketing is completed.
   
• Insta Bhraman service charge applies per ticket.
   

• Hotels are booked based on availability at the time of confirmation.
   
• Special requests (early check-in, bedding preference, view) are subject to availability and not guaranteed.
   
• Hotel images on websites/brochures are indicative only.
   

• Package rates are based on group size, seasonality, exchange rates, and hotel/airline policies.
   
• Once booked, any change in visa fee, airfare, taxes, or foreign exchange may result in price revision.
   
• Itinerary is tentative and may be modified due to operational reasons.
   

• Visa fees are always non-refundable, regardless of approval or rejection.
   
• Insta Bhraman acts only as a facilitator and is not responsible for:
   
  • Delay by embassy/consulate
     
  • Rejection of visa
     
  • Additional document demands
     

• Cruise bookings follow the cancellation norms of the cruise liner.
   
• Most cruise fares are non-refundable after final payment.
   

• All activity bookings (theme parks, safaris, ferries, sightseeing, etc.) are subject to availability.
   
• No refund will be issued if services are missed due to late arrival or no-show.
   

Payment timelines vary by service:

• Flights: 100% at the time of booking
   
• Hotels: 50% advance, balance 7–15 days before check-in
   
• Packages: 25–50% advance, balance before issuance of vouchers
   
• Groups/FIT International Tours: 50% advance + 100% before visa submission
   
• Cruises: As per cruise line requirements
   

Delay in payment may lead to booking cancellation.

Cancellations must be sent in writing via email from the registered email ID.

Cancellation charges depend on:

• Airline rules
   
• Hotel policy
   
• Supplier terms
   
• Visa status
   
• Peak season/blackout dates
   

• International Flight: ₹1,000 per passenger
   
• Domestic Flight: ₹250 per passenger
   
• Hotel Booking: ₹750 per booking
   
• Package Handling Fee: ₹2,500 per person
   
• Visa Service Fee: As per actual service undertaken
   

These charges apply in addition to airline/hotel/supplier charges.

• Airline refunds: 30–45 working days
   
• Hotel refunds: 15–30 working days
   
• Package refunds: 30–60 working days
   
• Visa fees: Non-refundable
   
• Cruises: As per cruise line policy
   

Refund timelines depend on the supplier and may vary based on operational delays.

Refunds will be made through:

• Bank transfer to the account used for payment
   
• Credit to the same card or wallet
   
• Cheques (if originally paid via cheque and cleared)
   

No cash refunds provided.

No refund will be applicable if:

• Passenger is a “no show”
   
• Visa is rejected after services are booked
   
• Passport/ID is invalid at airport
   
• Passenger misses flight/transfer/activity
   
• Services are unused or partially utilized
   
• Weather issues, strikes, natural calamities cause changes or cancellations (Force Majeure)
   

• Date change fees depend on airline fare rules.
   
• Fare difference + Insta Bhraman service fee is applicable.
   

• Date change is treated as cancellation + new booking, unless supplier allows otherwise.
   

Higher cancellation charges may apply during:

• Festivals (Diwali, Christmas, New Year)
   
• Long weekends
   
• School holidays
   
• Destination events or exhibitions
   

Group bookings have stringent cancellation policies, often 100% non-refundable once blocked.

Insta Bhraman is not liable for refunds for events beyond our control such as:

• Natural disasters
   
• Political unrest
   
• Airline strikes
   
• Technical failures
   
• Pandemic-related restrictions
   

Refunds, if any, depend solely on supplier policies.

Clients must ensure:

• Valid passport (minimum 6 months validity)
   
• Valid visas and travel insurance
   
• Accurate name and details on booking
   
• Reporting on time for transfers, sightseeing, and flights
   

Insta Bhraman is not responsible for losses arising due to client negligence.

Insta Bhraman – Indore
Email: sales@instabhraman.com
Phone: +91-8817584032
Office Address: 210, Bansi Trade Centre, Mg Road, Indore, 452001

Support hours: Monday–Saturday, 10:00 AM to 7:00 PM
(Closed on Sundays & public holidays)